Effective Date: July 1st, 2024
Welcome to the Hestia Home website (the “Site”). The Site is operated by Denray LTD (“we,” “us,” or “our”), a company registered in Cyprus with registration number CY10311218S. By accessing or using our Site and services, you agree to comply with and be bound by the following terms and conditions (the “Terms”). If you do not agree with these Terms, you should not use or access the Site or our services.
1. Acceptance of Terms
By accessing or using the Site or visiting our physical store, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Refund and Return Policy. These Terms apply to all users of the Site and customers of our physical shop, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
2. Changes to Terms
We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site or our services after any such changes constitutes your acceptance of the new Terms.
3. Use of the Site and Services
3.1 User Account
To access certain features of the Site, such as making purchases, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to update your information as necessary. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3.2 Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws, regulations, or rules.
- Engaging in any form of fraudulent or deceptive conduct.
- Posting or transmitting any content that is offensive, defamatory, obscene, or otherwise objectionable.
- Attempting to interfere with the Site’s security features or to gain unauthorized access to the Site or its servers.
4. Product Information and Orders
4.1 Product Descriptions
We strive to ensure that all product descriptions, images, and prices on the Site are accurate and up-to-date. However, we do not guarantee that product descriptions or other content on the Site are error-free, complete, or current. In the event of any inaccuracies, we reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4.2 Order Acceptance and Cancellation
All orders placed through the Site are subject to our acceptance.
- We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.
- If your order is canceled, we will notify you winthin 24 hours via the contact information provided during the order process.
- If your contact information is not up to date, the notification shall be deemed to have been received by you at the time it is dispatched from our end.
4.3 Pricing and Payment
All prices listed on the Site are in euros (€) and are inclusive of any applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. Payment for products must be made at the time of placing an order.
We accept the following payment methods: PayPal, Visa, Mastercard, cash on delivery (Cyprus only), and direct bank transfer. This list is subject to change without notice in the event of maintenance or removal of a payment method.
5. Shipping and Delivery
5.1 Shipping Policy
We aim to process and ship all orders within 7 days of order confirmation. Delivery times may vary depending on the shipping destination and the shipping method selected at checkout. We are not responsible for any delays caused by carriers or unforeseen circumstances beyond our control.
5.2 Delivery Charges
Delivery charges will be calculated and displayed at checkout based on the shipping destination and the total weight and size of the order.
5.3 Risk of Loss
Risk of loss and title for all products purchased from the Site pass to you upon our delivery to the carrier.
6. Returns and Refunds
6.1 Return Policy
If you are not satisfied with your purchase, you may return it within 14 days of receipt for a credit note or exchange, subject to our return policy. Items must be returned in their original condition and packaging, with all tags and labels attached.
6.2 Refunds
If the client request a refund before the products are shipped, we will process the refund within 30 days of the client notification. Refunds will be issued to the original method of payment. We reserve the right to refuse a refund if the returned item does not meet our return policy requirements.
7. Intellectual Property Rights
All content on the Site, including text, graphics, logos, images, and software, is the property of Denray LTD or its licensors and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial use only.
8. User-Generated Content
8.1 Responsibility for Content
You are solely responsible for any content you submit, post, or transmit through the Site. By submitting content, you grant Denray LTD a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
8.2 Content Standards
All user-generated content must comply with the content standards set out in these Terms. Content must not be illegal, offensive, defamatory, or infringe on any third party’s rights.
9. Third-Party Links
The Site may contain links to third-party websites that are not owned or controlled by Denray LTD. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You access any third-party websites at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Denray LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Site; or (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party.
11. Indemnification
You agree to indemnify, defend, and hold harmless Denray LTD and our affiliates, officers, directors, employees, and agents from any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from your use of and access to the Site or your violation of these Terms.
12. Governing Law and Jurisdiction
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Cyprus, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved in the courts of Cyprus.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Denray LTD regarding your use of the Site and supersede all prior agreements and understandings, whether written or oral, relating to such subject matter.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Denray LTD
Registration Number: CY10311218S
Address: Georgiou A, 33E, Begora House, Yermasogia 4040, Limassol Cyprus. Shop Hestia home
Email: hestiahome8@gmail.com
Phone: +35725430083
By using the Hestia Home website or visiting our physical store, you agree to be bound by these Terms and Conditions.